Privacy Policy

1. Introduction

Finprob ("we", "our", or "us"), a product of REWORK Digital, operates an AI-powered product discovery and market validation platform that helps entrepreneurs and product teams identify validated startup ideas by mining real user pain points. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with:

• Personal Information Protection and Electronic Documents Act (PIPEDA) — Canada's federal privacy law
• General Data Protection Regulation (GDPR) — EU/EEA/UK data protection regulation
• California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA) — California privacy laws

By using Finprob, you consent to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree, please do not use our platform.

2. Data Controller

For the purposes of applicable data protection laws, Finprob (operated by REWORK Digital) is the data controller for personal data collected through our platform.

3. Information We Collect

3.1 Account Information

When you create an account, we collect:

• Name and email address
• Account credentials (passwords are stored securely hashed)
• Subscription and billing information
• Profile preferences and settings

3.2 Discovery & Research Data

When you use our product discovery tools, we collect and process:

• Search queries, keywords, and discovery parameters you configure
• Saved problems, bookmarked ideas, and workspace data
• AI-generated analyses, validation scores, and market reports
• Problem board entries and clustering preferences

3.3 Usage Data

We automatically collect:

• Device information, browser type, and IP address
• Pages visited, features used, and session duration
• Discovery methods utilized and platform interactions

3.4 Payment Information

Subscription payments are processed by our third-party payment processor (Stripe). We do not store full credit card numbers on our servers. We retain transaction IDs and subscription status for account management.

4. How We Use Your Information

We use your personal information to:

• Provide and maintain the Finprob platform and discovery services
• Create and manage your account and subscriptions
• Process AI-powered discovery queries and generate validation reports
• Save your research, workspaces, and problem boards
• Process subscription payments and manage billing
• Send platform updates, feature announcements, and usage notifications
• Improve our AI models, discovery algorithms, and user experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

5. Cookies & Tracking

We use cookies and similar technologies for:

• Essential cookies: Authentication, session management, and core platform functionality
• Analytics cookies: Understanding platform usage patterns to improve our services
• Preference cookies: Remembering your settings (e.g., theme, workspace preferences)

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

6. Data Sharing & Disclosure

We may share your information with:

• Service providers: Third-party providers who assist with payment processing (Stripe), hosting (Google Cloud/Firebase), AI processing, analytics, and email communications
• AI providers: Discovery queries are processed through third-party AI services. We send query parameters but not your personal account information
• REWORK Digital: As our parent product, certain operational data is shared for platform administration
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with hashed passwords
• Role-based access controls
• Regular security assessments
• Incident response procedures

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Discovery results and saved research are retained while your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@finprob.com. We will respond within 30 days.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a person under 18, we will promptly delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States, where our servers and service providers are located. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or to exercise your privacy rights: