Privacy Policy

1. Introduction

Loevech ("we", "our", or "us"), a product of REWORK Digital, operates an AI data annotation and quality rating platform that connects annotators with businesses needing human-evaluated data for AI training. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with:

• Personal Information Protection and Electronic Documents Act (PIPEDA) — Canada's federal privacy law
• General Data Protection Regulation (GDPR) — EU/EEA/UK data protection regulation
• California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA) — California privacy laws

By using Loevech, you consent to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree, please do not use our platform.

2. Data Controller

For the purposes of applicable data protection laws, Loevech (operated by REWORK Digital) is the data controller for personal data collected through our platform.

3. Information We Collect

3.1 Account Information

When you create an account, we collect:

• Name and email address
• Account credentials (passwords are stored securely hashed)
• Account type (annotator or business)
• Profile information you choose to provide

3.2 Usage Data

We automatically collect information about how you interact with our platform:

• Task completion data and annotation activity
• Quality scores and rating performance metrics
• Device information, browser type, and IP address
• Pages visited, features used, and session duration

3.3 Payment Information

If you participate in paid annotation tasks or purchase services, we collect payment-related information. Payment processing is handled by our third-party payment processor (Stripe). We do not store full credit card numbers on our servers.

3.4 Annotation & Task Data

As an annotator, the data you annotate, label, or rate is processed on behalf of the business that posted the project. We act as a data processor for this content. Your annotation decisions and quality metrics are associated with your account to maintain platform quality standards.

4. How We Use Your Information

We use your personal information to:

• Provide and maintain the Loevech platform and services
• Create and manage your account
• Match annotators with suitable projects based on skills and performance
• Track task completion, quality scores, and annotation accuracy
• Process payments and disbursements
• Communicate with you about your account, projects, and platform updates
• Improve our platform, features, and user experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

5. Cookies & Tracking

We use cookies and similar technologies to:

• Essential cookies: Required for authentication, session management, and core platform functionality
• Analytics cookies: Help us understand how users interact with the platform to improve our services
• Preference cookies: Remember your settings and preferences (e.g., dark mode)

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

6. Data Sharing & Disclosure

We may share your information with:

• Business clients: Aggregated annotator performance metrics (not personal details) may be shared with businesses to demonstrate data quality
• Service providers: Third-party providers who assist with payment processing (Stripe), hosting (Google Cloud/Firebase), analytics, and email communications
• REWORK Digital: As our parent product, certain operational data is shared with REWORK Digital for platform administration
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with hashed passwords
• Role-based access controls
• Regular security assessments
• Incident response procedures

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Annotation task data may be retained for quality assurance purposes. You may request deletion of your account and associated data at any time by contacting us.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@loevech.com. We will respond to your request within 30 days.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a person under 18, we will promptly delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States, where our servers and service providers are located. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Your continued use after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

13. Contact Us

For questions, concerns, or to exercise your privacy rights: